Back

1. Navigate to the project automation section of your Jira project. If you are a Jira admin, you can do this from the global automation administration page.

2. Click "Create rule."

3. Add the "Field value changed" trigger and choose "Didit last comment" for the "Fields to monitor for changes" section.

4. Add a "{{smart values}} condition" which specifies the text in the note that you would like to trigger your rule.

The text (second value) is up to you, but your "First value" and "Condition" should look something like below.

We suggest you use "contains" for the condition. If you choose "equals" the condition will look for the exact text.

5. Choose the action you wish to perform based on the Didit checklist completed option you have chosen. In our example we chose to leave a comment on the issue.

Now, whenever your team comments the text "help", automation will leave a comment on the issue. You can take this a step further by tagging another Jira user in the comment.

6. You could also choose to leave a transition the issue, edit the issue, assign the issue, or send an email, among many other options.

Check out the Atlassian documentation on automation for more ideas!