Introduction
This part of the workshop covers the use and information architecture of microblogs.
During this session you will define how microblogs will be used within your organization.
Important: Microblogs can be used in various ways. It's important to consider the type and topic of microblog, and where it should be embedded in the intranet.
Questions to consider
- Define use cases
- Define the information architecture of the microblog
- Which type of microblog should be embedded in which spaces?
- What topics should be included in which spaces?
- Define the display and location of each microblog
- In which spaces and pages should the microblog be embedded?
- What form of microblog (global, space-based, topic-based) should be embedded?
Limitations & notes
- A microblog post must always be assigned to an existing space.
- View and write permissions depend on space permissions.
- A microblog can be integrated as a global timeline (all posts), space or topic posts.
- Any user with write access can use the macro.
- Readers can decide whether to receive a notification for each new post or a summary once per day.
Example uses for a microblog
- (User) Support for the intranet
- Bulletin board
- General chat/exchange instead of email
- Social exchange (car pool, leisure activities)
- Notifications from IT of system maintenance or failures
- Notifications for a location or building
- Team and project exchange
- FAQ