Introduction

This part of the workshop covers the use and information architecture of microblogs.

During this session you will define how microblogs will be used within your organization.

Important: Microblogs can be used in various ways. It's important to consider the type and topic of microblog, and where it should be embedded in the intranet.

Questions to consider

• Define use cases
• Define the information architecture of the microblog
  • Which type of microblog should be embedded in which spaces?
  • What topics should be included in which spaces?
• Define the display and location of each microblog
  • In which spaces and pages should the microblog be embedded?
  • What form of microblog (global, space-based, topic-based) should be embedded?

Limitations & notes

• A microblog post must always be assigned to an existing space.
• View and write permissions depend on space permissions.
• A microblog can be integrated as a global timeline (all posts), space or topic posts.
• Any user with write access can use the macro.
• Readers can decide whether to receive a notification for each new post or a summary once per day.

Example uses for a microblog

• (User) Support for the intranet
• Bulletin board
• General chat/exchange instead of email
• Social exchange (car pool, leisure activities)
• Notifications from IT of system maintenance or failures
• Notifications for a location or building
• Team and project exchange
• FAQ