Overview of group chat solutions, features, integrations and availability over platforms
Pricing | Google G Suite Hangouts Chat | Cisco Jabber | Skype for Business | Slack | Skype | Telegram | Facebook Messenger | |
---|---|---|---|---|---|---|---|---|
Cheapest public per user price for best option (check with us for details) | 5 USD / month (free for G Suite users) | Prices available on quote basis | 5 USD / month | 6.25 / month | 0 USD | 0 USD | 0 USD | 0 USD |
Free model available? | ||||||||
Source code available | ||||||||
Non-Functional Requirements | Hangouts Chat | Cisco Jabber | Skype for Business | Slack | Skype | Telegram | Facebook messenger | |
Security for Businesses | HIGH | HIGH | HIGH | HIGH | NOT INTENDED | NOT INTENDED | NOT INTENDED | NOT INTENDED |
Ease of Use for Non-Tech Savvy Users (UX) | GREAT UX | GOOD UX | GOOD UX | GREAT UX | GOOD UX | GOOD UX | GOOD UX | GOOD UX |
Enterprise Readiness | HIGH | HIGH | HIGH | HIGH | NOT INTENDED | NOT INTENDED | NOT INTENDED | NOT INTENDED |
Cloud dependency issues | FULL | NONE | LITTLE | FULL | FULL | FULL | FULL | FULL |
Requirements | Hangouts Chat | Cisco Jabber | Skype for Business | Slack | Skype | Telegram | Facebook messenger | |
Persistent Chat Rooms | ||||||||
Persistent 1:1 Chats | ||||||||
Audio calls | ||||||||
Video calls | ||||||||
@mentions | ||||||||
Mail notifications as fallback | ||||||||
File Sharing | ||||||||
Self hosted / Behind The Firewall / On Premise | ||||||||
LDAP / User Directory / Active Directory | ||||||||
Guest access / Restricted Accounts | (for video calls) | |||||||
XMPP compatible | ||||||||
Emoticon-Support | ||||||||
Availability of native apps | Hangouts Chat | Cisco Jabber | Skype for Business | Slack | Skype | Telegram | Facebook messenger | |
Web interface | facebook website only | |||||||
Windows PC | facebook website only | |||||||
Mac OS X | facebook website only | |||||||
iOS (iPhone, iPad) | (only iPhone) | |||||||
Android (Smartphone, Tablets) | ||||||||
Windows Phone | ||||||||
Integrations with other services | Hangouts Chat | Cisco Jabber | Skype for Business | Slack | Skype | Telegram | Facebook messenger | |
API | ||||||||
Atlassian Confluence | ||||||||
Atlassian Jira | ||||||||
Atlassian Bitbucket | | |||||||
Jenkins | ||||||||
Atlassian Bamboo | ||||||||
RSS | ||||||||
YouTube | ||||||||
Custom Chat Bots |
(Last updated: September 2018, all information subject to correction. Please use the chat tool for comments)
Other competitors
- Mattermost is an open source, self-hosted Slack-alternative.
- Fleep.io
Resources
- Martin Seibert has written a longer assessment on which instant messaging service will succeed with large enterprises. You may want to take a look.
- Comparison of Telegram and WhatsApp
LINCHPIN - Social Intranet with Confluence
Link to this page: http://seibert.biz/comparisonofgroupchatsolutions