Updating to Jira 10 with Agile Hive
Introduction
Agile Hive supports Jira 10 beginning from Version 4.0.0 upwards. We provide different versions for Jira 9 and Jira 10, which are suffixed with "-jira9" and "-jira10".
If you are updating your Jira from Version 9 to 10, there might be different scenarios you are coming from, which we have described for you below.
Scenario 1 - Updating to Jira 10 with the latest Agile Hive release
If you are updating your Jira from 9 to 10 and you already had the newest Agile Hive Version installed (i.e. 4.x.y-jira9) , chances are that Agile Hive is stuck at the -jira9 version when updating the app. In this case, a new install of Agile Hive is necessary.
Step 1
At first, please uninstall all Agile Hive Suite plugins from within the "Manage Apps" admin settings. Please uninstall the following plugins:
Agile Hive Suite
Agile Hive
AutoPage - Automated Page Creation
Custom Epic Panel
InstaPrinta - Print JIRA issues directly
Note: Uninstalling the plugins is not resulting in any dataloss.
Step 2
After uninstalling all Agile Hive Suite plugins, please reinstall the Agile Hive Suite from the marketplace within Jira again. This installs all plugins with their -jira10 releases.
Scenario 2 - Updating to Jira 10 with an Agile Hive release other than the latest
If you are updating your Jira from 9 to 10 and you are on an Agile Hive release prior to the latest available version, an update within the "Manage Apps" admin settings should be sufficient to update Agile Hive to the latest version, compatible with Jira 10.