My Atlassian experience began in early 2022, as a licensing specialist for a Platinum Solution Partner, where I developed a strong knowledge and understanding of Atlassian's unique quoting, billing, renewal, and purchasing processes.
My strengths lie in developing and maintaining relationships, growing business, and leveraging my knowledge in sales and licensing. I excel at understanding customer needs and delivering tailored solutions, with a focus on fostering strong client connections and creating long-lasting partnerships that drive mutual success and continuous growth.
At Seibert, I am dedicated to enhancing our clients' experiences and supporting their journeys with customized technology solutions. My key responsibilities include:
Building and Maintaining Relationships: Ensuring client satisfaction and retention by being a trusted ally who offers honest advice and provide ongoing support.
Customized Strategies: Developing strategies tailored to each client's needs to maximize their ROI and achieve mutual success.
Licensing and Setup Analysis: Assessing clients' licensing requirements, identifying potential cost savings, and simplifying license management by addressing duplicate functionalities, determining the benefits of annual plans, and assisting with co-terming licenses.
By combining these elements, I help clients achieve their goals and enhance their experience within the Atlassian ecosystem.
About Me:
In 2020, during the COVID-19 pandemic, I decided to transition from hospitality event planning to the the tech world. In my previous role, I enjoyed working closely with my contacts to ensure their conferences were successful, managing everything from AV and room setup to organizing staff.
I initially explored software development and found coding fun, but I missed the social aspect of working closely with clients. This led me to shift into software licensing and account management, where I could combine my technical interests with my passion for client interaction.