Follow these instructions to update the Linchpin Intranet Suite to the latest version.

Update the Linchpin Intranet Suite to the latest version from the Atlassian Marketplace

Backup your data

To back up your data, please first make a copy of the database. This is usually done by your Confluence system administrator.

(warning) We recommend that you first perform the update on a test instance, regardless of whether you have performed a backup or not.

Update the Linchpin Intranet Suite

Go to your Confluence's Universal Plugin Manager and look for 'Linchpin Intranet Suite' in the app list.

Check if there's an 'Update' button next to the app indicating that there's a new version available for your system. Click the 'Update' button.

In case you want to see what's new in the latest release, check our release notes:

We intend to provide new major (feature) releases for the Linchpin Intranet Suite about every 10 weeks via the Atlassian Marketplace.

Known issue regarding a hanging update process

If you have the Linchpin Intranet Suite version 2.0.1 or lower installed, the update process may hang in very rare cases.

To prevent in running into this situation, you should uninstall the app Linchpin User Profiles, before you update the Linchpin Intranet Suite app (the app Linchpin User Profiles will automatically be installed again during the Suite update).

Further information can be found in this knowledge base article: Installation or update of Linchpin Intranet Suite hangs

Please note

In order to enjoy all the advantages of the Linchpin Intranet Suite, we strongly advise you to not update individual Linchpin apps manually via the Atlassian Marketplace. Instead, update the whole Suite.

Quality assurance

Please check that all Linchpin apps are listed in the Confluence App Manager. The apps should also be listed as active.

Then perform a quality assurance review on the apps and data as needed.

If you have any problems, please contact your account manager or contact our support team, for example via chat on the bottom of this page.

Optional: Deactivate not needed apps

The Linchpin Intranet Suite provides you with a fixed set of features. If you do not want to use one of these features, you can deactivate each app in Confluence's Universal Plugin Manager at any time.

FAQ about the Linchpin Intranet Suite

This content was last updated on 10/13/2022.

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